At ChicFixtures, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward return policy.

**Returns:**
– You may return most new, unopened items within 30 days of delivery for a full refund.
– Items must be in their original condition and packaging.

**How to Initiate a Return:**
1. Contact us at [email protected] or call us at 213-314-3556 to request a return authorization.
2. Once your return is authorized, please securely pack the item and include your order number.
3. Ship the item back to us at:
ChicFixtures
4162 State Street
Los Angeles, CA, US

**Refunds:**
– Refunds will be processed to the original payment method after we receive and inspect the returned item.
– Please allow 5-10 business days for your bank or credit card company to process the refund.

**Exchanges:**
– We currently do not offer exchanges. If you need a different item, please return the original item and place a new order.

**Damaged or Defective Items:**
– If you receive a damaged or defective item, please contact us immediately so we can resolve the issue.

**Questions:**
If you have any questions regarding our returns policy, please feel free to reach out to us at [email protected] or call 213-314-3556.

Thank you for shopping with ChicFixtures!